Keep Your HVAC Business Cool with 5-Star Reviews
Automated review requests that work as hard as you do — even during peak summer and winter seasons
Challenges Facing HVAC & Air Conditioning Businesses
Sound familiar? Starworks solves these problems automatically.
Peak Season Overwhelm
During summer and winter rushes, you're flat out on installs and repairs. Reviews are the last thing on your mind.
Emergency Calls Leave No Time
When a customer's AC breaks at 40°C, you fix it and move on. No time to follow up for a review.
Competitors With More Reviews Win
Homeowners searching 'AC repair near me' pick the business with the most reviews. Are you visible?
High-Value Jobs Need Social Proof
Split system installs are $2,000-$5,000+. Customers research heavily before choosing. Reviews close the deal.
How Starworks Helps HVAC & Air Conditioning Businesses
Everything you need to automate your reputation and grow your business.
Automated post-service review requests via SMS and email
Seasonal campaign templates for summer AC and winter heating pushes
Multi-technician tracking to see which team members earn the best reviews
Google Business Profile sync for instant review visibility
Frequently Asked Questions
Common questions from hvac & air conditioning businesses.
When is the best time to ask HVAC customers for reviews?
Immediately after the job is done and the customer is enjoying cool or warm air. Our system sends requests 2 hours after job completion — when satisfaction is highest.
Can I send different messages for installs vs. repairs?
Yes. Create separate templates for installations, maintenance, and emergency repairs. Each message matches the service context.
Do reviews help during slow seasons?
Absolutely. A strong review profile keeps you visible year-round. When someone plans a pre-summer AC service in October, they'll find you first.
How do I handle a negative review about pricing?
Our AI drafts professional responses that explain your value without being defensive. We recommend acknowledging the concern and offering to discuss offline.
Can my office manager handle this while I focus on jobs?
Yes. Most HVAC businesses have their admin staff manage Starworks. The system runs on autopilot — just mark jobs as complete and reviews get requested automatically.
Ready to Automate Your HVAC & Air Conditioning Reviews?
Join Australian hvac & air conditioning businesses using Starworks to build their reputation on autopilot.
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