Multi-location support
NewConnect every location of your business, see reviews per location, and filter the whole dashboard by branch. Each location refreshes on its own schedule.
Changelog
What’s new in Starworks
Product updates, practical improvements and the smaller fixes we ship along the way.
August 2026
Daily stats now roll over at your local midnight instead of UTC.
July 2026
Faster business lookup on the public Score search.
Customer enquiries
NewQuotes, bookings and enquiries left on Starworks Score and ranking pages now go straight to subscribers.
Stella, our support assistant, now answers questions across the site, with handoff to a human when needed.
Fixed campaign sends stalling partway when a single message in the batch failed.
New, shorter onboarding walkthrough for first-time setup.
You can now sign in with Google.
Review updates for subscribers now land within a few days of being posted; every listing refreshes at least weekly.
Fixed review imports missing the newest reviews on very large profiles.
Dental4Web appointment completions can now trigger review requests automatically.
Simpler plan line-up: Essentials, Professional and Growth. Annual billing gets 12 months for the price of 10.
Review pages load faster on slow mobile connections.
June 2026
AI-readable business profiles
NewStructured public profiles that help ChatGPT, Claude and Google AI understand and recommend your business.
Tap-to-Review stands
NewNFC counter stands and tap plaques: customers tap their phone and land straight on your review page.
Review requests now send between midday and 7 pm local time, when replies peak.
Unsubscribing now applies across every campaign the moment a customer opts out.
Fixed SMS failing for numbers saved with the country code typed twice (61 04...).
Reply to private feedback straight from the dashboard.
May 2026
Campaign statistics now separate delivered, clicked and reviewed.
Added NPS tracking for Professional and Growth plans.
Sending usage now counts each customer once per campaign; follow-ups no longer use your monthly allowance.
Fixed duplicate enrolment: a customer can no longer end up in two campaigns at once.
Follow-ups automatically skip customers who already left a review or replied.
April 2026
Customer imports accept Excel files and match your columns automatically, including merged header rows.
Campaign drafts autosave, so a closed tab no longer loses work.
Phone numbers entered with spaces or a leading 0 are now formatted correctly for sending.
QR code downloads now include a print-resolution version.
March 2026
Fixed long business names wrapping awkwardly on branded review pages.
Review reply drafts save automatically while you type.
Faster dashboard loading for accounts with large review histories.
Clearer error messages when a customer file upload has missing columns.