How rankings work
Starworks publishes a reputation score out of 100 for local Australian businesses, alongside best-in-town rankings by service and city. Thousands of locals use these pages to compare businesses before they get in touch.
The score
The score is deliberately strict. It rewards a strong rating, enough reviews to support it, and the basic contact details a customer needs to act.
47
Star rating
35
Review volume
18
Online presence
47 + 35 + 18 = a reputation score out of 100
Up to 47 points
Your average Google star rating is the largest component. A 5.0 average earns the full 47 points. A rating of 4.8 or above earns 38, 4.5 or above earns 26, and 4.0 or above earns 14. Below that, the points fall away quickly.
Up to 35 points
This measures how much evidence backs the rating. 200 or more reviews earns the full 35 points, 100 or more earns 26, and 50 or more earns 16. Under 15 reviews, this component becomes negative because a near-empty review record is a reason for caution, not a neutral signal. The total score never drops below 0.
Up to 18 points
This asks whether a customer can actually reach the business. A working website and phone number earn the full 18 points. A website alone earns 12, while a phone number alone earns 9.
Local rank
A business is compared with others in the same industry and city to produce its local rank. That position is not folded into the reputation score.
The score uses each business’s own public Google data. The same business scores the same everywhere, and a competitor’s data can never move its number. Very few businesses score 90 or above.
Why the pages exist
Locals deserve a clear way to compare businesses. Owners deserve a transparent measure they can understand and improve.
Pages use publicly available business information, including the same details anyone can see on Google. A business does not need to be a Starworks customer to be listed, and being listed is free.
Locals use the pages to compare and contact businesses, AI assistants read them as sources, and owners can use them to track their own reputation.
Quotes, bookings and enquiries made on Starworks pages are sent to the business the customer chose.
Business details
Email support@starworks.com.au with a link to the page. Corrections to business details are fixed.
If an owner asks for their page to be removed, it is taken down and blocked from being listed again. Starworks also requests its removal from Google search results.
Starworks helps keep your public proof current, then gives local customers a direct path to your business.