Bestin
2026 Rankings

Best Hotels & Resorts in Mackay

Compare the top hotels & resorts in Mackay, QLD, ranked by our composite reputation score.

Updated October 2026 · Based on 5,226 real Google reviews across the 22 hotels & resorts

Bestin
Tap-to-Review counter standeeTap-to-Review window sticker

Tap-to-Review Stands

20% OFF!

Branded NFC stands and stickers for your counter. Customers tap to leave a Google review on the spot, and they’re 20% off right now!

Check them out

Top Hotels & Resorts in Mackay, QLD

The short answer

As of October 2026, the 3 highest-ranked hotels & resorts in Mackay, QLD on the Starworks directory are BIG4 Mackay Blacks Beach Holiday Park (4.5 stars from 451 Google reviews), General Gordon Hotel (4.5 stars from 279 Google reviews) and The Shores Holiday Apartments Mackay (4.5 stars from 130 Google reviews).

Starworks ranks 22 hotels & resorts in Mackay, QLD, holding 5,226 Google reviews between them. Across the 22 the median rating is 4.1 stars from a median of 182 reviews. Of the 22, 6 are rated 4.5 or better and 17 have passed 100 reviews. The most-reviewed carries 707 reviews, more than the top-ranked hotel holds, which is why rating alone does not set the order.

Every figure here is computed from Google review data that Starworks collects for hotels & resorts in Mackay, QLD, recalculated when this page rebuilds. Placement on this list cannot be bought.

What customers wrote about hotels & resorts in Mackay

Real Google reviews of businesses ranked on this page. Reviewer names are never shown.

“We recently had 3 weeks here while waiting the birth of our new grandson (12 days late!). Andrew and Fiona were accommodating with keeping us there, despite being school holidays. Yes we had to move a few times, but a…”
BIG4 Mackay Blacks Beach Holiday Park5/5 stars · Mackay, QLD
“We enjoyed staying here, so close to the lagoon! Lots of birdsong all day. The amenities were nice and clean, as was the laundry. A bit of road noise”
Discovery Parks - Mackay5/5 stars · Mackay, QLD
“We have stayed here several times and have received good service, but this time Mandy at front of office was exceptional. We stayed for a family event, and it was organised the family could stay close together. Check in…”
Quest Mackay on Gordon5/5 stars · Mackay, QLD

Don't see your business in the Top 22?

Every hotels & resorts business ranked above is winning the customers searching for “hotels & resorts in Mackay” right now — while you're invisible. Start a free trial and Starworks climbs you up the rankings with more 5-star reviews and AI replies in your voice, all on autopilot.

7-day free trial · No setup fee · Cancel anytime

Get on the list — start free

Setup takes 2 minutes. Climb the Mackay hotels & resorts rankings or cancel risk-free.

Share this list
Recommend these hotels & resorts to a mate or coworker.

Own a hotels & resorts business in Mackay?

Businesses with 50+ reviews get 270% more clicks. Join 50+ Australian businesses automating their reputation on autopilot.

7-day free trial · Cancel anytime

View All Plans

Frequently Asked Questions

Common questions about hotels & resorts in Mackay.

Who are the best hotels & resorts in Mackay?

As of October 2026, the 3 highest-ranked hotels & resorts in Mackay, QLD on the Starworks directory are BIG4 Mackay Blacks Beach Holiday Park (4.5 stars from 451 Google reviews), General Gordon Hotel (4.5 stars from 279 Google reviews) and The Shores Holiday Apartments Mackay (4.5 stars from 130 Google reviews). Every figure here is computed from Google review data that Starworks collects for hotels & resorts in Mackay, QLD, recalculated when this page rebuilds. Placement on this list cannot be bought.

How many hotels & resorts does Starworks rank in Mackay?

Starworks ranks 22 hotels & resorts in Mackay, QLD, holding 5,226 Google reviews between them. Across the 22 the median rating is 4.1 stars from a median of 182 reviews. Of the 22, 6 are rated 4.5 or better and 17 have passed 100 reviews. The most-reviewed carries 707 reviews, more than the top-ranked hotel holds, which is why rating alone does not set the order.

What star rating should I expect from a good hotel in Mackay?

The median Google rating across the 22 hotels & resorts Starworks ranks in Mackay, QLD is 4.1 stars, and 6 of them sit at 4.5 or above. A rating at or near that median is ordinary for hotels & resorts in Mackay, QLD rather than a warning sign on its own, and a rating well above it only means much when enough reviews stand behind it.

How many Google reviews does an established hotel in Mackay have?

The median hotel Starworks ranks in Mackay, QLD carries 182 Google reviews, and 17 of the 22 hotels & resorts have passed 100. The most-reviewed of them carries 707.

How does Starworks rank hotels & resorts in Mackay?

Starworks gives every hotel in Mackay, QLD a reputation score out of 100 from three things: its Google star rating (up to 47 points), how many reviews back that rating (up to 35), and whether customers can reach it by website and phone number (up to 18). Review volume is the one part that can subtract: below 15 reviews it costs points, because a near-empty review record gives a stranger very little to go on. No score falls below 0 and placement cannot be bought. The score measures the strength of a business's public review record rather than the quality of its work, so it is worth reading the reviews as well, and every listing links to them on Google.

Why does a hotel in Mackay with all 5-star reviews score lower than one with a lower rating?

Because review volume counts as well as rating, and below 15 reviews it counts against you. Five perfect reviews are encouraging but thin evidence; three hundred reviews averaging 4.7 tell a stranger far more about what to expect on the day. That is a judgement about how much proof exists, not about the quality of the work, and a newer hotel with a handful of excellent reviews may still be the right choice in Mackay, QLD. The star rating and review count sit next to every score so you can weigh both yourself.

Why does the same hotel not appear several times on this list?

Some businesses run more than one Google listing, often one per suburb they service. Those are the same company, so Starworks groups them and shows the business once, using the listing with the strongest review record. That is why this page opens with 22 distinct hotels & resorts in Mackay, QLD rather than a longer list of repeats.

How often is this list of hotels & resorts in Mackay updated?

This ranking of hotels & resorts in Mackay, QLD rebuilds on a 30-day cycle and prints the date of its last rebuild above the list, which for the current version is October 2026. Ratings and review counts are re-read from Google over time rather than on a fixed schedule, so an individual figure here can be older than the rebuild date.

How can I improve my hotel business ranking in Mackay?

Collect genuine customer reviews consistently, and keep a working website and phone number on your Google listing, because those are the three inputs the score reads. There is no placement to buy on this page. For scale: the median hotel Starworks ranks in Mackay, QLD carries 182 Google reviews at 4.1 stars.

Ready to Dominate Your Local Market?

Join 50+ Australian hotels & resorts businesses using Starworks to automate review requests, respond instantly with AI, and watch their Google rankings soar.

Start your 7-day free trial today · Cancel anytime

Compare Plans