Best Car Rental Agencies in Mackay
Compare the top car rental agencies in Mackay, QLD, ranked by our composite reputation score.
Updated October 2026 · Based on 519 real Google reviews across the 15 car rental agencies
Top Car Rental Agencies in Mackay, QLD
The short answer
As of October 2026, the 3 highest-ranked car rental agencies in Mackay, QLD on the Starworks directory are Smart State Rentals (5.0 stars from 23 Google reviews), Oasis Car Hire Mackay (4.9 stars from 59 Google reviews) and FleetCrew Mackay (5.0 stars from 16 Google reviews).
Starworks ranks 15 car rental agencies in Mackay, QLD, holding 519 Google reviews between them. Across the 15 the median rating is 4.0 stars from a median of 27 reviews. Of the 15, 6 are rated 4.5 or better. The most-reviewed carries 86 reviews, more than the top-ranked car rental agency holds, which is why rating alone does not set the order.
Every figure here is computed from Google review data that Starworks collects for car rental agencies in Mackay, QLD, recalculated when this page rebuilds. Placement on this list cannot be bought.
FleetCrew Mackay
Read 16 reviews · Score: 66/100
SIXT Car & Truck Rental Mackay
Read 33 reviews · Score: 58/100
SIXT Car & Truck Rental Mackay Airport
Read 43 reviews · Score: 46/100
Mackay Car & Truck Rentals
Read 27 reviews · Score: 31/100
Avis Car & Truck Rental Mackay Airport
Read 36 reviews · Score: 26/100
Budget Car & Truck Rental Mackay Airport
Read 23 reviews · Score: 26/100
Thrifty Car Rental Mackay Airport
Read 9 reviews · Score: 14/100
What customers wrote about car rental agencies in Mackay
Real Google reviews of businesses ranked on this page. Reviewer names are never shown.
“I have hired through Oasis Car Hire with Neil three times now, and it’s honestly the only car hire I go to when I'm in Mackay. Neil is fantastic always friendly, helpful, and makes the whole process so easy. The pickup…”
“Theses people go above and beyond to accommodate your needs, so greatful it was them helping me get around.”
“Incredibly friendly, professional and efficient staff. Staff like Jill bring people back to SIXT as their first choice in rental cars. NOTE! Mackay airport terminal is only available for passenger access when flights…”
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Frequently Asked Questions
Common questions about car rental agencies in Mackay.
Who are the best car rental agencies in Mackay?
As of October 2026, the 3 highest-ranked car rental agencies in Mackay, QLD on the Starworks directory are Smart State Rentals (5.0 stars from 23 Google reviews), Oasis Car Hire Mackay (4.9 stars from 59 Google reviews) and FleetCrew Mackay (5.0 stars from 16 Google reviews). Every figure here is computed from Google review data that Starworks collects for car rental agencies in Mackay, QLD, recalculated when this page rebuilds. Placement on this list cannot be bought.
How many car rental agencies does Starworks rank in Mackay?
Starworks ranks 15 car rental agencies in Mackay, QLD, holding 519 Google reviews between them. Across the 15 the median rating is 4.0 stars from a median of 27 reviews. Of the 15, 6 are rated 4.5 or better. The most-reviewed carries 86 reviews, more than the top-ranked car rental agency holds, which is why rating alone does not set the order.
What star rating should I expect from a good car rental agency in Mackay?
The median Google rating across the 15 car rental agencies Starworks ranks in Mackay, QLD is 4.0 stars, and 6 of them sit at 4.5 or above. A rating at or near that median is ordinary for car rental agencies in Mackay, QLD rather than a warning sign on its own, and a rating well above it only means much when enough reviews stand behind it.
How many Google reviews does an established car rental agency in Mackay have?
The median car rental agency Starworks ranks in Mackay, QLD carries 27 Google reviews. The most-reviewed of them carries 86.
How does Starworks rank car rental agencies in Mackay?
Starworks gives every car rental agency in Mackay, QLD a reputation score out of 100 from three things: its Google star rating (up to 47 points), how many reviews back that rating (up to 35), and whether customers can reach it by website and phone number (up to 18). Review volume is the one part that can subtract: below 15 reviews it costs points, because a near-empty review record gives a stranger very little to go on. No score falls below 0 and placement cannot be bought. The score measures the strength of a business's public review record rather than the quality of its work, so it is worth reading the reviews as well, and every listing links to them on Google.
Why does a car rental agency in Mackay with all 5-star reviews score lower than one with a lower rating?
Because review volume counts as well as rating, and below 15 reviews it counts against you. Five perfect reviews are encouraging but thin evidence; three hundred reviews averaging 4.7 tell a stranger far more about what to expect on the day. That is a judgement about how much proof exists, not about the quality of the work, and a newer car rental agency with a handful of excellent reviews may still be the right choice in Mackay, QLD. The star rating and review count sit next to every score so you can weigh both yourself.
Why does the same car rental agency not appear several times on this list?
Some businesses run more than one Google listing, often one per suburb they service. Those are the same company, so Starworks groups them and shows the business once, using the listing with the strongest review record. That is why this page opens with 15 distinct car rental agencies in Mackay, QLD rather than a longer list of repeats.
How often is this list of car rental agencies in Mackay updated?
This ranking of car rental agencies in Mackay, QLD rebuilds on a 30-day cycle and prints the date of its last rebuild above the list, which for the current version is October 2026. Ratings and review counts are re-read from Google over time rather than on a fixed schedule, so an individual figure here can be older than the rebuild date.
How can I improve my car rental agency business ranking in Mackay?
Collect genuine customer reviews consistently, and keep a working website and phone number on your Google listing, because those are the three inputs the score reads. There is no placement to buy on this page. For scale: the median car rental agency Starworks ranks in Mackay, QLD carries 27 Google reviews at 4.0 stars.
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