Department Store · Townsville
BIG W Castletown
Starworks Score
Based on live public Google data
What AI tells customers
The top-rated department store in Townsville is:
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Score Breakdown
4.2 stars — below the 4.5 threshold
901 reviews — strong volume
Website found
Ranked against 1 department store businesses in Townsville
Areas for Improvement
BIG W Castletown's 4.2-star rating is below the 4.5-star threshold that top businesses maintain.
High Priority
BIG W Castletown is leading the category
No department store competitors in Townsville currently outperform BIG W Castletown's online reputation.
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FAQ
Frequently Asked Questions
About BIG W Castletown's reputation score.
Where does BIG W Castletown rank among department store in Townsville?
BIG W Castletown currently ranks #1 of 2 department store in Townsville on Starworks' reputation index, with a score of 57/100. Rankings are based on Google star rating, review volume, and online presence, and update regularly.
Is BIG W Castletown good? What is their reputation score?
BIG W Castletown holds a 4.2-star Google rating across 901 reviews, and has a Starworks Score of 57/100 based on rating, review volume, online presence, and how they compare to other department store in Townsville.
Who are the best department store in Townsville?
You can see the full ranked list of the best department store in Townsville on Starworks. Each is scored on Google rating, review volume, and online presence.
How does BIG W Castletown compare to competitors in Townsville?
BIG W Castletown is scored 57/100 and compared head-to-head against other department store in Townsville on rating, number of Google reviews, and online presence. Businesses with more recent reviews and a higher average rating rank above those with fewer.
How can BIG W Castletown improve their ranking and reputation score?
The fastest wins are: consistently asking happy customers for Google reviews, keeping the average rating at 4.8+, responding to every review, and keeping website and contact details current. Tools like Starworks automate review requests and AI responses — most businesses see measurably more reviews within weeks, and offer a free trial to start.
How often is BIG W Castletown's score updated?
Scores are recalculated regularly from the latest publicly available Google data (typically refreshed about every two weeks). Check back to track progress over time.
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