Travel Agency · Cairns
JTB Australia
Starworks Score
Based on live public Google data
What AI tells customers
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Not in the answer· #17 of 22
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The #1 near you has 840 reviews. You have 22. We close that gap for you.
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Score Breakdown
4.5 stars — good but below 4.8
22 reviews — needs significant growth
Website found
Ranked against 21 travel agency businesses in Cairns
Areas for Improvement
With 22 reviews, JTB Australia is well below the 50+ review mark that builds real customer trust.
High Priority16 competitors in Cairns have a stronger online reputation than JTB Australia.
High Priority
Who's ahead of JTB Australia
These travel agency businesses in Cairns have a stronger online reputation than JTB Australia.
| # | Business | Rating | Reviews | Score | Head-to-head |
|---|---|---|---|---|---|
| 1 | Happy Travels - Cairns Cairns | 4.8 | 840 | 91/100 | |
| 2 | Travel Hub Australia Cairns | 4.9 | 503 | 91/100 | |
| 3 | Paradise Adventure Travel Cairns | 4.9 | 324 | 82/100 | |
| 4 | Cairns Tour Master 凯恩斯达人游 Cairns | 4.9 | 126 | 81/100 | |
| 5 | Hi Cairns Travel 嗨游凱恩斯 Cairns | 5.0 | 82 | 81/100 | |
| 6 | Tree Hugger Travel Cairns | 5.0 | 64 | 81/100 | |
| 7 | Happy Tours - Mad Monkey Jungle Cairns Cairns | 5.0 | 63 | 81/100 | |
| 8 | Travel Shack Cairns Cairns | 5.0 | 44 | 73/100 | |
| 9 | Cairns Adventure Tours / AussieWolf Travel Agency Cairns | 5.0 | 25 | 73/100 | |
| 10 | Peterpans Adventure Travel - The Espy Cairns | 4.7 | 163 | 69/100 | |
| 11 | Flight Centre Cairns Central Cairns | 4.2 | 261 | 67/100 | |
| 12 | Cairns Tours & The Travel Shop Cairns | 4.9 | 90 | 64/100 | |
| 13 | Gilligan's Travels Cairns | 4.7 | 91 | 60/100 | |
| 14 | Happy Tours - Cairns Esplanade Cairns | 4.7 | 80 | 60/100 | |
| 15 | Great Barrier Reef Tours Cairns | 4.9 | 11 | 59/100 | |
| 16 | Adventure Cairns & Beyond Cairns | 4.4 | 184 | 58/100 |
16 competitors in Cairns outrank JTB Australia
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FAQ
Frequently Asked Questions
About JTB Australia's reputation score.
Where does JTB Australia rank among travel agency in Cairns?
JTB Australia currently ranks #17 of 22 travel agency in Cairns on Starworks' reputation index, with a score of 44/100. Rankings are based on Google star rating, review volume, and online presence, and update regularly.
Is JTB Australia good? What is their reputation score?
JTB Australia holds a 4.5-star Google rating across 22 reviews, and has a Starworks Score of 44/100 based on rating, review volume, online presence, and how they compare to other travel agency in Cairns.
Who are the best travel agency in Cairns?
You can see the full ranked list of the best travel agency in Cairns on Starworks at starworks.com.au/best/travel-agents/cairns. Each is scored on Google rating, review volume, and online presence.
How does JTB Australia compare to competitors in Cairns?
JTB Australia is scored 44/100 and compared head-to-head against other travel agency in Cairns on rating, number of Google reviews, and online presence. Businesses with more recent reviews and a higher average rating rank above those with fewer.
How can JTB Australia improve their ranking and reputation score?
The fastest wins are: consistently asking happy customers for Google reviews, keeping the average rating at 4.8+, responding to every review, and keeping website and contact details current. Tools like Starworks automate review requests and AI responses — most businesses see measurably more reviews within weeks, and offer a free trial to start.
How often is JTB Australia's score updated?
Scores are recalculated regularly from the latest publicly available Google data (typically refreshed about every two weeks). Check back to track progress over time.
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